Solutions Log » windows 7 http://solutions.unixsherpa.com by Dan Reiland Fri, 16 Apr 2010 20:28:57 +0000 en hourly 1 http://wordpress.org/?v=3.0 The device, \Device\Ide\iaStor0, did not respond within the timeout period http://solutions.unixsherpa.com/2010/03/25/the-device-deviceideiastor0-did-not-respond-within-the-timeout-period/ http://solutions.unixsherpa.com/2010/03/25/the-device-deviceideiastor0-did-not-respond-within-the-timeout-period/#comments Thu, 25 Mar 2010 16:38:21 +0000 Dan http://solutions.unixsherpa.com/?p=280 Issue:
After an updated release of Intel's Matrix Storage Manager [v.8.9.0.1023] and chipset drivers for Windows, you experience unexpected system timeouts, lockups, pausing, or freezing. The following event is recorded in the System event log:

Log Name: System
Source: iaStor
EventID: 9
Level: Error
The device, \Device\Ide\iaStor0, did not respond within the timeout period.

Cause:
The issue is the result of Aggressive Link State Power Management (ALPM) on the PCI-Express bus negotiating a lower power state for the link between the controller and disk when there is no activity. When ALPM works, disk requests are queued, the serial link revived, and the queued requests are sent to the relevant disk; this requires a disk that supports ALPM.

Resolution:
Modify the advanced settings of your active power management scheme in Windows to turn PCI Express Link State Power Management off.


Commentary:
Searching for a solution yielded a number of possibilities.

Setting the value of:

HKLM\SYSTEM\CurrentControlSet\Services\iaSTOR\Parameters\PortN\LPMDSTATE  0

as discussed by Derek Seaman did not resolve my issue.

Renaming:

HKLM\SYSTEM\CurrentControlSet\Services\iaSTOR\Parameters

to

HKLM\SYSTEM\CurrentControlSet\Services\iaSTOR\Parameters.dist

as suggested by Paul's Computer Service was also ineffective. At the time I was running the latest set of drivers for my platform. Caveat emptor: the solution I outlined in this article worked for me.

References:
Intel CS-025783 - Possible issues with Windows Vista* and Intel® RAID
Windows 7 Intel SATA/AHCI Lockups
Intel® Matrix Storage Manager Bug

]]> http://solutions.unixsherpa.com/2010/03/25/the-device-deviceideiastor0-did-not-respond-within-the-timeout-period/feed/ 1 Acronis True Image Home 2010 Freezes During Backup on Windows 7 http://solutions.unixsherpa.com/2010/03/04/acronis-true-image-home-2010-freezes-during-backup-on-windows-7/ http://solutions.unixsherpa.com/2010/03/04/acronis-true-image-home-2010-freezes-during-backup-on-windows-7/#comments Thu, 04 Mar 2010 17:02:15 +0000 Dan http://solutions.unixsherpa.com/?p=266 Issue:
When running backup jobs in Acronis True Image Home 2010 under Windows Vista or Windows 7, the backup job appears to stall and the operating system becomes unresponsive. The system will encounter a bugcheck condition and recover with an unclean shutdown.

Cause:
From Acronis:

Because of the latest major changes in Windows Vista and Windows 7 native snapshot driver (VolSnap), there were some modifications introduced in Acronis True Image Home 2010 (starting from Build 6029). The Acronis native snapshot driver (snapman) was moved from UpperFilters to LowerFilters to avoid conflicts with VolSnap (which could have lead to backups failure or data corruption in backups). This change may sometimes manifest itself in a freezing Windows Vista or Windows 7 operating system on machines with rare software and hardware configurations.

Resolution:
Download an updated SnapAPI build from Acronis. Unpack it and install with the Disable Logging option set. See Acronis KB6529 for the appropriate link.

Commentary: My hardware configuration is not esoteric; my software configuration is equally banal: an Intel Core i7 X58 system with 6GB of RAM, RAID1 on an ICH10R, and Windows 7 Ultimate 64-bit.

Reference: http://kb.acronis.com/content/6529

]]> http://solutions.unixsherpa.com/2010/03/04/acronis-true-image-home-2010-freezes-during-backup-on-windows-7/feed/ 0 Reset The Windows Update Catalog http://solutions.unixsherpa.com/2010/02/08/reset-the-windows-update-catalog/ http://solutions.unixsherpa.com/2010/02/08/reset-the-windows-update-catalog/#comments Mon, 08 Feb 2010 20:43:37 +0000 Dan http://solutions.unixsherpa.com/?p=235
  • Insert the Windows Vista installation disc in the disc drive, and then restart the computer.
  • When you are prompted to restart from the disc, press any key.
  • When you are prompted, configure the Language to install, Time and currency format , and Keyboard or input method options that you want, and then click Next .
  • On the Install Windows page, click Repair your computer .
  • On the System Recovery Options page, click the version of the Windows Vista operating system that you want to repair, and then click Next
  • On the System Recovery Options page, click Command Prompt .
  • Type cd C:\windows\winsxs , and then press ENTER.
  • Type ren pending.xml pending.old , and then press ENTER.
  • In Registry Editor, locate and then delete the following registry subkey:
    • HLKM\Offline Components\AdvancedInstallersNeedResolving
    HKLM\Offline Components\PendingXmlIdentifier
    HKLM\Offline Components\NextQueueEntryIndex
  • At the command prompt, type exit to exit Registry Editor. Press ENTER.
  • Click Restart

    • Reference: http://social.answers.microsoft.com/Forums/en-US/vistawu/thread/13dec2a0-2694-4b11-9b0c-9b8fbe6162ee

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